1. Introduction

Panda Charging ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our battery rental services.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our battery rental services
• Process your transactions and manage your account
• Send you verification codes via SMS (standard message rates may apply)
• Improve our services and develop new features
• Communicate with you about your account and our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. SMS Verification and Promotional Messages

We use SMS verification to authenticate your identity and secure your account. By providing your phone number, you consent to receive SMS messages from us. Standard message rates may apply based on your mobile carrier.

Promotional Messages: By using our services, you agree to opt in to receive promotional messages from Panda Charging and its venue partners via SMS. These messages may include special offers, discounts, updates about new locations, and other promotional content. You have the option to unsubscribe from promotional messages at any time by replying "STOP" to any promotional message or by contacting us at support@pandacharging.com. Please note that opting out of promotional messages will not affect service-related messages such as verification codes or rental confirmations.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of certain communications
• Request a copy of your data

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@pandacharging.com.